ACCOUNT SUSPENDED

This hosting account has been suspended!

Why was my account suspended?

There are three reasons why an account may be suspended:

• Serious violations of Webternals terms and policies

• Non-payment of Webternals hosting fees (often resolved by updating your credit card or debit card information)

• Account system resource abuse.(This type of problem may occour in case of excessive use of system resources)

If your account is suspended, we’ll send a notification to your email. The notification includes the reason for your account suspension and the steps you can take to resolve the suspension.

Getting your account back after a suspension

What happened?	What to do
My account was suspended because of a rules and policies violation.	Appeal your suspension by replying directly to the suspension notice you received. Be sure to include any relevant information.
My account was suspended because I didn’t pay my hosting fees.	Log into our Client Area and pay your pending invoices to reinstate your account.
I tried to update my credit card information and got an error message.	Contact us and we’ll help resolve the situation as quickly as we can.
I don’t know why I was suspended. or Account system resource abuse related inquiry.	Contact us and we’ll help resolve the situation as quickly as we can.